INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

es, you will receive the same product that you see in the picture. We ensure that all our product images accurately represent the items, so you can shop with confidence knowing exactly what to expect. If you have any concerns or questions, our customer support team is here to help.

How can I return an item?

Returning an item is simple and hassle-free! Here’s how:

  1. Contact Us: Reach out to our customer support team within 2 days of receiving your order.
  2. Provide Details: Share your order number and the reason for the return.
  3. Receive Instructions: We’ll guide you through the process and provide a return shipping label if applicable.
  4. Return the Item: Pack the item securely and send it back to us.
  5. Get Refunded or Exchanged: Once we receive the item, we’ll process your refund or exchange promptly.

Please ensure the product is in its original condition and packaging. For more details, refer to our return policy 

Let me know if you’d like this adjusted or included in your document!

Where can I ship my order?

We ship orders to [list countries or regions, e.g., most Moroccain Cities.  and Town To confirm whether we deliver to your location, please check our shipping policy or enter your address at checkout.

If you have any specific questions about shipping destinations, feel free to contact our customer support team. We’re here to help!

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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